The basic duties are as follows:

Collection Activity

• Visiting of Accounts owing money to our client.
• Visiting Sites that have come off of Direct Debit with a view to establishing the issue and obtaining a new mandate.
• Where necessary attending court with a view to obtaining warrant of entries
• Where necessary attending disconnection visits
• Other collection duties as required by credit operations

Investigation

• Obtaining meter reads on problem sites
• Investigation of sites where Cots have been alleged.
• Trace and investigation visits to sites where customers have left owing monies to our client

Other

• Dealing with customer queries and complaints.
• Reporting of performance on a daily basis.
• Other tasks as and when required by Credit Operations.

37.5 hours per week although some flexibility may be required – hours will include some evening and weekend work.

Basic Salary £18K, OTE £30K with commission.

Six Monthly Bonus Scheme

Annual Leave – 22 Days pa

Please note that an Assessment Process will form part of the Interview for successful candidates.